Feedback at Uber | Comparably
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Feedback at Uber

Based on a response from 684 Uber employees about frequency of constructive criticism or positive feedback the most commonly selected answer was Every week. Compared to all the departments at Uber, 57% of employees on the Safety, Security & Insurance team reported that they receive valuable constructive criticism Once a month, while 50% of employees on the Customer Success team provided the same answer. Lastly, employees who have a Master's degree or have Over 10 Years work experience also answered that they receive valuable feedback Every week.

Q: How often do you get valuable feedback on how to improve at work?

Answered by 684 Uber employees

Gender

Male

Every week
39%
Once a month
23%
Once a quarter
25%
Once a year
8%
Never
5%

Female

Every week
30%
Once a month
32%
Once a quarter
30%
Once a year
6%
Never
2%

Non-Binary

Every week
25%
Once a month
50%
Once a quarter
0%
Once a year
0%
Never
25%

Ethnicity

42%
Every week

Asian or Pacific Islander employees at Uber answered Every week the most among all other ethnicities.

Hispanic or Latino employees at Uber answered Never the least among all other ethnicities.

  • Caucasian
  • Hispanic or Latino
  • African American/Black
  • Asian or Pacific Islander
  • Other
Every week
32%
Once a month
29%
Once a quarter
25%
Once a year
10%
Never
4%
Every week
27%
Once a month
29%
Once a quarter
37%
Once a year
5%
Never
2%
Every week
35%
Once a month
23%
Once a quarter
32%
Once a year
0%
Never
10%
Every week
42%
Once a month
27%
Once a quarter
21%
Once a year
7%
Never
3%
Every week
32%
Once a month
28%
Once a quarter
35%
Once a year
5%
Never
0%

Department

67%
Once a quarter

Uber employees in Business Development answered Once a quarter the most among all other departments.

Uber employees in HR answered Never the least among all other departments.

  • Engineering
  • Product
  • Design
  • Marketing
  • Operations
  • Business Development
  • Finance
  • Communications
  • Customer Support
  • HR
  • Legal
  • Sales
  • Business Development & Sales
  • Community Operations
  • Data Science & Analytics
  • Operations & Launch
  • People & Places
  • Safety, Security & Insurance
  • Admin
  • Customer Success
Every week
48%
Once a month
27%
Once a quarter
16%
Once a year
5%
Never
4%
Every week
45%
Once a month
27%
Once a quarter
23%
Once a year
5%
Never
0%
Every week
40%
Once a month
7%
Once a quarter
40%
Once a year
0%
Never
13%
Every week
31%
Once a month
24%
Once a quarter
32%
Once a year
3%
Never
10%
Every week
17%
Once a month
25%
Once a quarter
42%
Once a year
16%
Never
0%
Every week
33%
Once a month
0%
Once a quarter
67%
Once a year
0%
Never
0%
Every week
29%
Once a month
29%
Once a quarter
42%
Once a year
0%
Never
0%
Every week
13%
Once a month
25%
Once a quarter
38%
Once a year
24%
Never
0%
Every week
18%
Once a month
36%
Once a quarter
37%
Once a year
9%
Never
0%
Every week
28%
Once a month
35%
Once a quarter
27%
Once a year
8%
Never
2%
Every week
47%
Once a month
24%
Once a quarter
29%
Once a year
0%
Never
0%
Every week
50%
Once a month
17%
Once a quarter
17%
Once a year
16%
Never
0%
Every week
46%
Once a month
31%
Once a quarter
23%
Once a year
0%
Never
0%
Every week
37%
Once a month
16%
Once a quarter
37%
Once a year
10%
Never
0%
Every week
38%
Once a month
23%
Once a quarter
39%
Once a year
0%
Never
0%
Every week
33%
Once a month
37%
Once a quarter
23%
Once a year
7%
Never
0%
Every week
25%
Once a month
22%
Once a quarter
42%
Once a year
8%
Never
3%
Every week
43%
Once a month
57%
Once a quarter
0%
Once a year
0%
Never
0%
Every week
0%
Once a month
29%
Once a quarter
57%
Once a year
14%
Never
0%
Every week
0%
Once a month
50%
Once a quarter
0%
Once a year
0%
Never
50%

Age

50%
Every week

Uber employees aged 18-25 answered Every week the most among all other ethnicities.

Uber employees aged 36-40 answered Every week the least among all other ethnicities.

  • 18-25
  • 26-30
  • 31-35
  • 36-40
Every week
50%
Once a month
13%
Once a quarter
25%
Once a year
0%
Never
12%
Every week
24%
Once a month
43%
Once a quarter
24%
Once a year
9%
Never
0%
Every week
40%
Once a month
30%
Once a quarter
10%
Once a year
0%
Never
20%
Every week
7%
Once a month
36%
Once a quarter
14%
Once a year
29%
Never
14%

Education

75%
Never

Uber employees with a Doctoral or professional answered Never the most among all other education levels.

Uber employees with a Bachelor's degree answered Never the least among all other education levels.

  • High school
  • Some college
  • Bachelor's
  • Master's
  • Doctoral or professional
Every week
25%
Once a month
25%
Once a quarter
0%
Once a year
25%
Never
25%
Every week
28%
Once a month
45%
Once a quarter
0%
Once a year
0%
Never
27%
Every week
29%
Once a month
29%
Once a quarter
30%
Once a year
9%
Never
3%
Every week
31%
Once a month
38%
Once a quarter
13%
Once a year
18%
Never
0%
Every week
0%
Once a month
25%
Once a quarter
0%
Once a year
0%
Never
75%

Experience

67%
Every week

Uber employees with Entry Level experience answered Every week the most among all other segments.

Uber employees with 6 to 10 Years experience answered Never the least among all other segments.

  • Entry Level
  • 1 to 3 Years
  • 3 to 6 Years
  • 6 to 10 Years
  • Over 10 Years
Every week
67%
Once a month
25%
Once a quarter
5%
Once a year
0%
Never
3%
Every week
28%
Once a month
31%
Once a quarter
29%
Once a year
9%
Never
3%
Every week
28%
Once a month
30%
Once a quarter
33%
Once a year
5%
Never
4%
Every week
36%
Once a month
33%
Once a quarter
24%
Once a year
5%
Never
2%
Every week
22%
Once a month
23%
Once a quarter
38%
Once a year
13%
Never
4%

Location

67%
Once a year

Uber employees in Youngstown, OH answered Once a year the most among all other locations.

Uber employees in New York answered Once a year the least among all other locations.

  • Chicago
  • Dallas
  • Denver
  • Los Angeles
  • New York
  • Phoenix
  • San Francisco
  • Seattle
  • Washington, DC
  • Youngstown, OH
Every week
50%
Once a month
25%
Once a quarter
19%
Once a year
6%
Never
0%
Every week
55%
Once a month
23%
Once a quarter
18%
Once a year
4%
Never
0%
Every week
0%
Once a month
0%
Once a quarter
50%
Once a year
25%
Never
25%
Every week
0%
Once a month
40%
Once a quarter
40%
Once a year
0%
Never
20%
Every week
35%
Once a month
38%
Once a quarter
24%
Once a year
3%
Never
0%
Every week
33%
Once a month
56%
Once a quarter
11%
Once a year
0%
Never
0%
Every week
33%
Once a month
28%
Once a quarter
29%
Once a year
7%
Never
3%
Every week
38%
Once a month
29%
Once a quarter
21%
Once a year
8%
Never
4%
Every week
33%
Once a month
34%
Once a quarter
33%
Once a year
0%
Never
0%
Every week
33%
Once a month
0%
Once a quarter
0%
Once a year
67%
Never
0%

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