Visionworks Sales Manager Employee Reviews
Briefly describe your overall experience at your company
Visionworks is the best company in the eyecare field with the best leadership
Review from Sales Dept
Overall it is good, but our store feels this "turnaround" is just another corporate ruse.
Review from Sales Dept
What do you like best about the leadership team?
I like their willingness to help, and knowing an associate can approach them without feeling like they are a bother.
Review from Sales Dept
Put new practices in place that gives time back to associates
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Listening. Taking action. Making changes.
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Peppy and friendly when communicating
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Transparency, true focus on people, listening to the field feedback and making change based on that insight.
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What does the leadership team need to get better at?
Involved more be caring be concerned
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Better rules and regulations. Proper staffing
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What is the best part about your compensation package?
The vision coverage for the family is good. Pricing on medical and dental packages are reasonable, as well. I am especially happy about the HSA starting!
Review from Sales Dept
Hourly rate, 401k match and dental
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Eyewear every year with annual exam free
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Cost and actual medical coverage is not competitive with the optical field. Benefit coverage, based on the cost, is not good. It’s too expensive for what coverage we receive.
Review from Sales Dept
They pay a very generous hourly rate plus commission
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Why do you feel undervalued and what would make you feel better about your compensation?
More competive base pay and bonuses
Review from Sales Dept
it would be great if we could be paid a similar rate as other opticians in the area.
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Not being able to have a work life balance. All the unpaid overtime that is worked
Review from Sales Dept
I believe during evaluations they next pay should be a little more not 10 cent increase
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Was asked to do too much with little pay. I was cross trained in everything and was taken advantage of
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What are some of the best things about your team?
Friendly caring loving loyal nice
Review from Sales Dept
Everyone can pull together and get things done when needed. Experience and knowledge among the staff is also an asset.
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We have fun while taking exceptional care of customers
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Team work. Comradory. Integraty. Loyalty
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Customer service and when the Dr us in office we have heavy bookings
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What do your coworkers need to improve and how could you work together better?
the people that I work with in my store are great, but some of the associates from other stores really need to be trained more in optical knowledge.
Review from Sales Dept
My coworkers were great, it was the companies policies that I did not agree with
Review from Sales Dept
What is most positive about the culture and environment at your company?
Associates praise and support each other with both work and personal dealings.
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Exciting changes that make the employee and customer experience more streamline
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They say we are stars but that is not how we feel. We want to put the customer first, but if the company doesn't put us first how can we put the customer first?
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Focus on people. Transparency with associates and customers.
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Our staff is very positive
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What needs to change to make the company culture better?
Hire people with better behaviors and manners, not just bring people to add a body with low pay.
Review from Sales Dept
Understand that the employees at the store level deal with all the issues that happen behind the scenes and we're the ones that are dealing with upset patients. Having the company show us the appreciation by allowing us to showcase support for our teams e.g. having the company provide lunch etc
Review from Sales Dept
What did you like most about the interview process?
hard to say, because in most times always we feel we are rushing for next assignment. would been nice if our company have pre-select possible candidates by utilized HR for this task, since they no have interact w/customers
Review from Sales Dept
The Territory Director at the time was very friendly and easy to talk to. He recognized my experience and started me at a fair rate and ranking.
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2 interviews different people different locations
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Professional leaders that care about growing the company. Vinnie Iavarone and his interest in my growth and development.
Review from Sales Dept
My manager had the Doctor come in at the end of the interview and introduced me and she was very nice
Review from Sales Dept
What would you improve about your company's interview process?
Being truthful of what will happen when you work here. That your on call 24/7 and it's extremely difficult to plan a life around your role.
Review from Sales Dept
What makes you most happy at work?
I love my ability to help our customer to choose the best frame style and lenses options. I enjoyed dispensed glasses and I'm promptly to react for any adjustments if needs. Help customer see better, give me a satisfaction what can I do to help others.
Review from Sales Dept
What makes me happiest at work is helping the patients. There is no bigger joy than being able to help someone see!
Review from Sales Dept
No drama and having fun while doing a great job in a team environment
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Helping and making people see each day
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interacting with Our customers and motivating staff
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What's going wrong and how can it be improved?
Give associates more qualified training and tools. Back up those who do have the skills with compensation.
Review from Sales Dept
Better support and trust at the store level
Review from Sales Dept
I would love to answer this yes but we have too many competing priorities that force us to have too much noise in the system. I believe this is only temporary due to the company turnaround but it’s frustrating with all of the priories at once. It’s hard to deliver a consistent message to stores.
Review from Sales Dept
Head of companies do not realize what it is like to work in an actual store
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What do you like best about your company?
I get paid regularly and job takes little to no effort
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What would you most like to see improved at your company?
Career development for all including managers
Review from Sales Dept