Zendesk CS Rep Employee Reviews | Comparably
Zendesk Claimed Company
Zendesk is redefining customer and employee experience. Our AI-powered solutions help over 100,000 companies build better relationships and grow. We push boundaries of what’s possible and create tech that brings people closer. read more
EMPLOYEE
PARTICIPANTS
353
TOTAL
RATINGS
4386
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Zendesk CS Rep Employee Reviews

Briefly describe your overall experience at your company

What do you like best about the leadership team?

Leadership Reviews

Extremely well connected with every single soul in the organization. Transparent, thoughtful and believe in taking actions quickly and holistically too. Love it here!

Review from Customer Support Dept

Humblident, Innovators, progressive and extremely customer centric.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Zendesk yet.
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What is the best part about your compensation package?

Compensation Reviews

Well paid per your experience and skills.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Zendesk yet.
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What are some of the best things about your team?

Team Reviews

Experiential knowledge, diverse profiles, and creative ideas!

Review from Customer Support Dept

Each of them are experts in their domains.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Meeting tend to drift and get off topic

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Support and collaboration are top of the mind recall.

Review from Customer Support Dept

Everyone is very helpful, fun loving and super enthusiastic of delivering stellar experiences to both internal and external customers.

Review from Customer Support Dept

They really believe in work/life balance. By 5:30 pm the office is empty

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

Focussed discussions around the role you are being hired for.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

A ton of learning and interactions with people across the globe!

Review from Customer Support Dept

Learning everyday and meeting people from myriad backgrounds.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Zendesk yet.
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What would you most like to see improved at your company?

Outlook Reviews

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