Acosta Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
My overall experience has been neutral. I'm never told about what a good job I did.
Review from Customer Support Dept
The teamwork that the company has put together to get the projects complete.
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Review from Customer Support Dept
Has be fun to learn something fun. My managers have been awesome . the upper folks not so much!
Review from Customer Support Dept
What do you like best about the leadership team?
Dedication to the Client and Team
Review from Customer Support Dept
My management team doesn't do anything constructive for me.
Review from Customer Support Dept
We work as a team and help each other to succeed in satisfying our Clients projects.
Review from Customer Support Dept
not much seem to busy for us
Review from Customer Support Dept
What does the leadership team need to get better at?
Positive reinforcement, constructive criticism, and more positive feedback.
Review from Customer Support Dept
What is the best part about your compensation package?
Healthcare, 401k, and vacation time.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
better work distribution and raises with company longevity
Review from Customer Support Dept
There were never pay increases, until minimum wage was raised. When I reached my 3 year anniversary, I received a points gift card to redeem for cheap merchandise. I was supposed to receive another onbe after 5 years. I never did. I don't feel valued at all.
Review from Customer Support Dept
more money for experience , not just keeping it the same
Review from Customer Support Dept
No raises in 4 years to me others have not had one in 7yrs. they just want the work done and don't care about us.
Review from Customer Support Dept
If employees were recognized more often for the work they do, and compensated accordingly, the turn over rate would be much less and the quality of work would also improve.
Review from Customer Support Dept
What are some of the best things about your team?
We know what to do without anyone telling us.
Review from Customer Support Dept
We work and give each other advise to make it easier to complete projects.
Review from Customer Support Dept
we get a long very well try to help each other
Review from Customer Support Dept
The A team work awesome together. we get things done. Others are not so fast.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
knowledge and ethics in process
Review from Customer Support Dept
My coworkers are all great at what they do.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
communication between client and myself
Review from Customer Support Dept
the supplier experience is informative
Review from Customer Support Dept
Everyone treats everybody with respect.
Review from Customer Support Dept
We work with the challenges to accept diversity within the company.
Review from Customer Support Dept
some thing new almost every day
Review from Customer Support Dept
What needs to change to make the company culture better?
Implement a better system structure that reflects and encourages team work.
Review from Customer Support Dept
What did you like most about the interview process?
The company acknowledged my strengths and what I could bring to them and the client
Review from Customer Support Dept
It was over the telephone and th interviewer was very nice.
Review from Customer Support Dept
How professional the way the hiring process went through to start the training process.
Review from Customer Support Dept
it was fast no slow questions
Review from Customer Support Dept
What would you improve about your company's interview process?
what motivates the new employee
Review from Customer Support Dept
Have one every now and then
Review from Customer Support Dept
What makes you most happy at work?
knowing the job is done right
Review from Customer Support Dept
That we do a good job. We rarely get kudos.
Review from Customer Support Dept
When I acheive our clients expectations.
Review from Customer Support Dept
being out of the house and doing something productive.
Review from Customer Support Dept
My co workers and store personal
Review from Customer Support Dept
What's going wrong and how can it be improved?
Just need better managers an CEO's who understand how to lead a team of employees.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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