Cerner Corporation Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I like the topic of work that I do and the relationship that I have with my team.
Review from Customer Support Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of Cerner Corporation yet.
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What does the leadership team need to get better at?
I would like management to put more emphasis on long term associate health. In the customer support sector, we need strong leadership to keep us happy and motivated when dealing with the onslaught of tickets.
Review from Customer Support Dept
Extremely lacking, was told that Veteran Experience/Leadership was worth nothing here.
Review from Customer Support Dept
What is the best part about your compensation package?
I like the healthplan coverage and options.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Horrible pay, horrible work life balance.
Review from Customer Support Dept
What are some of the best things about your team?
Experienced, Dedicated and moreover understanding colleagues
Review from Customer Support Dept
My team and I get along very, very well. It is a huge help in the day to day interactions in staying positive and tackling challenging issues.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
There aren't any Environment reviews of Cerner Corporation yet.
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What needs to change to make the company culture better?
The company environment in the software support side is more negative. There is a lot of turnover in the space which causes negative feelings all around.
Review from Customer Support Dept
Dreary, tucked away from the outside, only way to get a standing desk is to fight the properties manager.
Review from Customer Support Dept
What did you like most about the interview process?
Most of the things including cerner culture
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The work I handle with challenges
Review from Customer Support Dept
Working on a difficult task and providing a meaningful resolution to the client.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Fix the pay system, stop the favoritism, and get with 2017 and allow remote work.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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