Dollar Tree Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Its imamages shouldnt treat there employee with mo res t and cussimg at ghr
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I ejoy y ob ery uh wish they have heat on wear my iat to cashier very cold no heat
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What do you like best about the leadership team?
I like that they are personable
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Having a great attitude about everything no matter what
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Work together as a team as a family alway help one another
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Nothing they order way to much and over work employees
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What does the leadership team need to get better at?
Listening to the cashiers and freight crew .
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Being compassionate and deciding one thing at a time and stop constantly changing schedules, daily duties and what is expected of them as an associate. It's ridiculous.
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Valueing their employees enough to give them more than minimum wage if they are hardworking.
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Treating their employees better and not make them feel degraded and stressed out
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What is the best part about your compensation package?
Everything about the package is great
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Offer us good pay and great benefit always treat us co wotker same as other
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Why do you feel undervalued and what would make you feel better about your compensation?
I cant even pay rent with this 9.25 an hour. I always show up and do my work the bast i can.
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I have never gotten a raise or even a mention of I am doing good at my job.
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We work really hard for this company. Especially through this entire COVID-19 pandemic. And we get treated like trash. So unfair to the dedicated employees.I will be letting channel 2,4,7& 62 about how horrible Dollartree is to its employees.
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What are some of the best things about your team?
they always ask questions. as for managment. i have no good things to say
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My coworkers try hard and are peaceful people.
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I love all the employees
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They can be nice sometimes. Depends on the day
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I am a store manager, my team works a hard as I do. They a amazing Asst. Managers . We just opened 1 year ago as a new store, corporate policy and over demanding upper Managers destroy the store, most have resigned, put in 2 weeks , they are under payed, and under appreciated by corporate.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Their work ethic and commitment to the job.
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All of the District managers & Regional managers need to get it together as far as this company. Before they lose a lot of employees.
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What is most positive about the culture and environment at your company?
we are a very diverse store and we always put the customers first
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The costumers, locals(its a small town). Everyone shares ideas about the plans.
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How everyone is so nice and very profecional
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Customer alway make you feel great even they need help we alway walk around help find stuff the need
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I will say NEGATIVE because the hours are being cut. How are we suppose to take care of our families.
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What needs to change to make the company culture better?
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What did you like most about the interview process?
Management was warm and welcoming at the time.
Review from Customer Success Dept
Sandy lying about how the work place environment would be positive and that the schedule would be set and not changed daily but that was the entire opposite of the truth
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She was so nice and talked to me like she knew me forever
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Every thing is explaied to you
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How the manager was so honest and strait farward
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What would you improve about your company's interview process?
Instead of spending one hour telling me all about yourself, past accomplishments and all about the job. How about ask me a question or two....what do I like to do? why do I want the job? what am I good at? NO QUESTIONS about me...all about them.
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What makes you most happy at work?
Helping oteres when neeef find somethig
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The respect between employes but also so frendly and profecianal
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Good viber and postuve attitude start my day and chstomers alway smiles and help them alway look for better day
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What's going wrong and how can it be improved?
Need better management & more pay
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Fire rachel my manager and gina the freight manager
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If Dollartree could just give more hours to the employees.
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The work load is impossible and if the paid better we would get better employees
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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