My overall experience is positive and fast pasted, enriching from a personal technical and non technical skill set perspective thanks to the wide range of work done.
What is the best part about your compensation package?
The low costs of many add on's like additional disability insurance or personal data integrity monitoring
What are some of the best things about your team?
We all mesh very well in terms of work ethic, skill sets, knowledge levels, and senses of humor etc.
What makes you most happy at work?
Knowing that I was able to help a customer or colleague save time and get to the root of their situation.
What is most positive about the culture and environment at your company?
The in office benefits and culture around the entire office is great. Lots of downtime/break options and tasty snacks and beverages like the cold brew and tea dispensers.
What do you like best about the leadership team?
The leadership team here is very friendly and happy to help and join in on the matters that we point out as needing their attention if they are not already aware of and handling the tasks already.
What is most positive about the culture and environment at your company?
There are multiple opportunities during the day to take a brief mental break from tasks if needed to allow for a reset before coming back to tackle a problem fresh. Additionally everyone will smile and wave or more as you pass each other while you are moving about the office.
What makes you most happy at work?
The moments of the big breakthroughs as you unlock the secret to solving a problem or what needs to be done to get an issue resolved and the moment in which we are at the end of a case and there is much thanks and appreciation before being given an affirmative to consider the problem resolved.
What are some of the best things about your team?
My managers care about me as a person and about I am treated by our customers. If there is a customer that is treating me poorly I am interacting with them as part of my position, my manager will reach out to their manager to get the behavior rectified. Having that kind of reassurance is priceless.
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