Morale at Genesys | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
EMPLOYEE
PARTICIPANTS
237
TOTAL
RATINGS
2648
...
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Morale at Genesys

Morale at Genesys can be high or low depending on career advancement opportunities, employee empowerment, employee recognition for accomplishments and many other facets. The overall morale at Genesys flourishes when individual employees receive well deserved recognition; and when asked if they do, 33% of Genesys employees said ‘Yes’. On the other hand, morale at Genesys can be gravely affected by a sense of security and the office vibe; many Genesys employees describe their environment as positive, and feel very insecure about their job. Overall Genesys' employees rate their happiness a C+ which can also give some insight into morale at Genesys.

AnswerPercent
Yes33%
No67%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Very Secure12%
Secure Enough29%
Neutral18%
Insecure12%
Very Insecure29%
How secure do you feel your job is at your company?
AnswerPercent
Positive69%
Negative31%
Is your work environment positive or negative?

How Well Does Genesys Perform at Boosting Morale?

Here are some ways Genesys boosts their employee morale: Let your employees know you care about them and their growth: 62% of employees say their manager seems to care about them and 68% receive frequent feedback. Hire people who’ll work well together: 78% of Genesys employees look forward to interacting with their coworkers and they consider fun to be not important to Genesys' success. Cultivate a culture and environment that’ll boost their morale: 20% think the office vibe is engaging and 68% are excited to go to work every day.

AnswerPercent
Yes62%
No38%
Does your manager seem to care about you as a person?
AnswerPercent
Yes78%
No22%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes68%
No32%
Are you typically excited about going to work each day?
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