Kohl's Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
People are not treated fairly management and dm are horrible
Review from Customer Support Dept
Review from Customer Support Dept
Kohl’s is an awesome company with great leadership for all ages and diversity to
Review from Customer Support Dept
What do you like best about the leadership team?
They work very hard right along side us
Review from Customer Support Dept
Try their best to make work fun and enjoyable.
Review from Customer Support Dept
Empowering staff to develop themselves in retail setting.
Review from Customer Support Dept
The leadership was pretty subpar. All my boss did was eat and snore all day.
Review from Customer Support Dept
They are my peers and easy going .
Review from Customer Support Dept
What does the leadership team need to get better at?
It's not just leadership it's management
Review from Customer Support Dept
Listening to employees concerns and treating them with respect.
Review from Customer Support Dept
communication and having positive attitudes
Review from Customer Support Dept
Communicating. There are too many different managers telling you different things to do.
Review from Customer Support Dept
Knowing their positions and respecting each other
Review from Customer Support Dept
What is the best part about your compensation package?
We have a great vacation package and great employee resources like our on-site health care and wellness center.
Review from Customer Support Dept
I do not participate in benefit
Review from Customer Support Dept
extra discounts offered on purchases
Review from Customer Support Dept
Free health clinic on site
Review from Customer Support Dept
The fact that they even offer benefits.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay and responsibility aren't matched well
Review from Customer Support Dept
We are paid horrible and treated unfair
Review from Customer Support Dept
Basing pay off of evaluations and not on personality.
Review from Customer Support Dept
The hours where inconsistent and I didn't know when I was going to work and not work.
Review from Customer Support Dept
we are paid minimum wage, have no training other than orientation, and we aren't scheduled enough fair hours to survive
Review from Customer Support Dept
What are some of the best things about your team?
No real team to speak of it's every department for itself
Review from Customer Support Dept
Everyone is super supportive. Even through the pandemic we still cheer each other on.
Review from Customer Support Dept
They are very energetic and fun to work with.
Review from Customer Support Dept
The team is pretty helpful. They give me tips on how to work on things, and they are great with giving me advice on how to do things.
Review from Customer Support Dept
We all know our jobs and do them effectively
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Everyone is unhappy and pay is not fair
Review from Customer Support Dept
they need to have more class and less trash
Review from Customer Support Dept
They are all lazy. And they are usually unprofessional.
Review from Customer Support Dept
honest interactions stop the gossip
Review from Customer Support Dept
morale needs to improve, or workers will not feel motivated
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
There's no real culture at the store it just trickles down from corporate when the district managers are there
Review from Customer Support Dept
Always focus on how to improve and back it up with trainings and team meetings
Review from Customer Support Dept
The culture is very diverse.
Review from Customer Support Dept
Great teamwork and communication. Fun environment to work.
Review from Customer Support Dept
I love the customers and their familiees.
Review from Customer Support Dept
What needs to change to make the company culture better?
New management and better pay more communication
Review from Customer Support Dept
Pay workers more and keep the schedule consistent.
Review from Customer Support Dept
Kinder customers and more understanding managers
Review from Customer Support Dept
we need a new store manager who actually respects his employees
Review from Customer Support Dept
I only ever get two days. I never have enough to survive.
Review from Customer Support Dept
What did you like most about the interview process?
Good questions and feed back
Review from Customer Support Dept
It was a pretty straightforward interviewing process. The communication process after each interview was prompt and clear.
Review from Customer Support Dept
They seemed interested in me as a person.
Review from Customer Support Dept
Extreme warmth and greeting by the leadership.
Review from Customer Support Dept
The interview had some interesting questions.
Review from Customer Support Dept
What would you improve about your company's interview process?
Face to face needed horrible hiring
Review from Customer Support Dept
single rather than group interviews
Review from Customer Support Dept
What makes you most happy at work?
When I meet and exceed my goals.
Review from Customer Support Dept
Interacting with customers to go the extra mile for them.
Review from Customer Support Dept
The pacing of the environment.
Review from Customer Support Dept
Our customers and their families
Review from Customer Support Dept
noticing product pricing so that I can get better deals
Review from Customer Support Dept
What's going wrong and how can it be improved?
They need to raise wages and enforce rules across the board
Review from Customer Support Dept
Not sure but things have to change
Review from Customer Support Dept
Management can be more positive and receptive to change.
Review from Customer Support Dept
too much work for too little pay with no direction
Review from Customer Support Dept
Managers need to learn how to help us out and not belittle us.
Review from Customer Support Dept
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