Kroger Admin Department Employee Reviews
Briefly describe your overall experience at your company
Never sure of whats happening because the company does not keep us informed
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What do you like best about the leadership team?
They allow you to grow as far as you want
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Everyone makes me feel like I matter.
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The communication and our team is a team we work well together to make a difference not only for our employees but our community as well.
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They listen and try to understand your issues
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What does the leadership team need to get better at?
Reality. Most of them have worked at store level before and have forgotten the real time needed for tasks to be completed. There is never enough time given for the bodies needed.
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Taking what the employees, who are actually doing the job at the customer level, are saying about suggestions to improve the store or carrying certain products.
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They need to treat the employees egual.
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Treat your associates the way you want customers to be treated.
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What is the best part about your compensation package?
The benefits and the 401k
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Kroger offers good benefits for employees
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That they offer it at work
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Why do you feel undervalued and what would make you feel better about your compensation?
I am paid less then my Employees and others who have the same Job. paid Holidays,Vacation and personals need to be the same for everyone.
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Since Dave Dillions retirement company focus has been on Wall street not Main street. Associates are treated as liabilities not assets.
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What are some of the best things about your team?
Teamwork makes the dream work
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Everyone I work with is great. I love being a part of this team.
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We are like family! Our store is in a small, tight knit community and we know our customers by name. We work great together and rally around each other in times of need.
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Everyone friendly and caring and always going above and beyond to help one another including our customers.
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The care above the job they are performing
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What do your coworkers need to improve and how could you work together better?
Actually care about their job
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If management cared for the employees and treat ALL of them equal they would work better as a team.
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Understanding is a major issue. Starting wages and sub-market.
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What is most positive about the culture and environment at your company?
That we can get along for the most part.
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Seeing repeat customers and knowing we are doing a great job
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What needs to change to make the company culture better?
Better pay. Communication. More opportunities to boost morale. A pat on the back and saying "well you get a pay check" isn't enough. Better pay would bring in more reliable, stable, long term employees.
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Upper management acknowledging the good things you do instead of harping on the and things l the time
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Making sure to included everyone into our company
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Invest in associates
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The way I and my co-workers are treated
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Getting to work with people who help you
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The people I work with.
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My role. I am fortunate to know all new employees and in turn connect with every employee in my store and others. I help solve issues for my co-workers. They know they can count on me to go to bat for them.
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My work family! My regulars that come in almost daily! But definitely get good vibes getting our New customers to come back.
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What's going wrong and how can it be improved?
Too many rules and regulations and too much paperwork to do
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Change some management team and have a positive attitude.
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Focus on associates, once they engage customer's will engage.
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What do you like best about your company?
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What would you most like to see improved at your company?
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