LongHorn Steakhouse CS Rep Employee Reviews
Briefly describe your overall experience at your company
It was fine at first but now nothing does anything my managers barely do their jobs
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They all vary and are all diff with the way they run there shifts but for the most part the thing I like most is when I'm in the zone and I'm working and doing my thing they for the most part let me be and let me do what I have to do and not interfere with the process.
Review from Customer Support Dept
They are always happy to help and do so in a friendly manner.
Review from Customer Support Dept
I like that they are always there for me with whatever I might need or if I need to voice a concern.
Review from Customer Support Dept
What does the leadership team need to get better at?
Having better management because my general manager is horrible
Review from Customer Support Dept
leadership does not exist the program need to be revamped and followed.
Review from Customer Support Dept
Coordination. Always getting in trouble for what different managers told me to do for the time being.
Review from Customer Support Dept
What is the best part about your compensation package?
Darren fines it's a program we can contribute to that is used for employees if they have an illness it personal problems
Review from Customer Support Dept
I don't have any complaints. It's pretty average for a restaurant
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I dont get benefits which I think is ridiculous. Every employee regardless if you're full or part time should still be entitled to health benefits.
Review from Customer Support Dept
Employees are paid the minimum wage, lied to by management and taken advantage of if you do your job well. the company needs to reevaluate it managers and keep a better eye on things.
Review from Customer Support Dept
What are some of the best things about your team?
I work with a lot of people my age so that is always fun and depending on who I work with we get the job done
Review from Customer Support Dept
Everyone works together to help one another so that is a big plus.
Review from Customer Support Dept
There are a few unfriendly servers, but for the most part my co workers are friendly and helpful
Review from Customer Support Dept
Good at what they do, generally friendly to me and to customers.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I hate going to meetings to be honest with you. In this industry, it seems like we just go through the motions to get through the shift. It is helpful when we have new additions to the menu or a particular special coming out
Review from Customer Support Dept
Overall job skills and learning to interact appropriately with others in the work place.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
My coworkers are the only positive thing
Review from Customer Support Dept
We aim to please and to make people feel comfortable and full!
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It's a western culture and a positive environment
Review from Customer Support Dept
I actually enjoy coming to work. This isn't my lifelong ambition or anything, but it pays the bills
Review from Customer Support Dept
Coworkers and expectations of quality
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What needs to change to make the company culture better?
Policy needs to be followed all the time not just when it suits the management.
Review from Customer Support Dept
What did you like most about the interview process?
It was very knowledgeable and I was informed on how it started and why it is still around and so successful!
Review from Customer Support Dept
That the manager wanted to know about me as a person
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It didn't drag on for too long
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What would you improve about your company's interview process?
My GM was two hours late to me interview
Review from Customer Support Dept
Background checks and drug test
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What makes you most happy at work?
When it's busy things are going smooth and in making good money
Review from Customer Support Dept
the money and my coworkers
Review from Customer Support Dept
What's going wrong and how can it be improved?
The policy is not followed until district management is brought in usually by someone other than store managers. This causes conflict when people break all the rules and a blind eye is turned.
Review from Customer Support Dept
Manager gets me in trouble for doing what another manager asked and reassigns me, then I'd get in trouble for that. Rinse and repeat.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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