Mercy Hospital Operations Department Employee Reviews | Comparably
Mercy Hospital Claimed Company
Mercy, named one of the top five large U.S. health systems for four consecutive years (2016 to 2019) by IBM Watson Health, serves millions annually. read more
EMPLOYEE
PARTICIPANTS
442
TOTAL
RATINGS
3985
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Mercy Hospital Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

approachable, dedicated, they could only do what Ministry would let them do

Review from Operations Dept

Ever changing to improve quality of experince

Review from Operations Dept

The leadership always takes your concerns into account

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we work as a team

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working janitorial for mercy was great it gave me the insight and courage to start my own cleaning business

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

communication and transparency, being honest and fair to all

Review from Operations Dept

communication and transparency would be a welcome addition

Review from Operations Dept

Leadership leads from afar with no concept of day to day ops

Review from Operations Dept

Increase nursing staff to a ration of no more than 5 patients to 1 nurse... if the patients are average acuity. The ratio should be lower if acuity is higher.

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Distribution of finances and care for their employees

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

opportunity to save for the future

Review from Operations Dept

They pay for your tuition up to $2,000 yearly

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Medical benefits. Lower deductible to stay within Mercy network.

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Help with health insurance premiums

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Low prices for health insurance

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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

they traditionally under pay nursing so that the executive team and CEO can make millions.

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After nearly twenty years of service, my hourly rate is still far from the top tier for my position

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Treated very poorly especially by managers

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For the amount of work and the amount of judgment that comes with working there is just not worth the pay

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I think health insurance should be offered to all employees including per diem workers.

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What are some of the best things about your team?

Team Reviews

We are only told what they want us to know and my opinion does not matter

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they communicate, willing to take on anything

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the bedside team are extremely hard working.

Review from Operations Dept

Able to work and bring up new ideas

Review from Operations Dept

Teamwork, knowledge, compassion, reliable, fair

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What do your coworkers need to improve and how could you work together better?

Team Reviews

Focus more on work and less on unrelated topics

Review from Operations Dept

Working with each other, less backbiting, helping each other

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Need more workers. Constantly understaffed.

Review from Operations Dept

I have no team. My clinic area was closed and I was reassigned to another area. The “team” did not accept me and most of them were unfriendly and resented anything’s no they were asked to do to assist me.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

the History of where Mercy came from

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The ability to work with great people

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Actually helping people get healthier

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Coworker's help each other for the most part and work as a team

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Coworkers, the ability to have connections with others experiencing the same work stress

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

quit making policy change that affects the staff without staff input.

Review from Operations Dept

Be less profit focused. Less cost conscious about hiring adequate nursing staff and qualified nurse aids. Company culture is to dump too many high acuity patients on nurses.

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Hire more staff and staff

Review from Operations Dept

Employees need to be valued & respected.

Review from Operations Dept

Listen. Be respectful of each person and the contribution they make. Ne transparent and make expectations clear.

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What did you like most about the interview process?

Interviews Reviews

the recruiters do a good screening for hiring managers

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how they lie to your face about the culture.

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The invisablility of the people interviewing

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The manager asked pertinent questions

Review from Operations Dept

The interviewer was very polite and actually acted like she enjoyed listening to me.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

Be honest to nurses about high patient loads of high acuity patients

Review from Operations Dept

Way too easy. Fix it

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What makes you most happy at work?

Outlook Reviews

being able to help someone everyday

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patient and peer interaction make e happy.

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The different people that i work with

Review from Operations Dept

Actually helping people feel better

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Caring for patients the best of my ability

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What's going wrong and how can it be improved?

Outlook Reviews

Keep nurse to patient ratio at 5 to 1 at most. Lower ratio with high acquire patients.

Review from Operations Dept

Not enough money being made for the amount of work that needs to be done and some things are just down right nasty and we don't get paid enough to handle such things,

Review from Operations Dept

short staffed and micro managed

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Not so much the company. More personal reasons. Want to be with my kids more. Wish childcare could be available to more than what it currently is.

Review from Operations Dept

Culture of no one caring about anything

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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