Oak Street Health Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
It's been rough having to cover 2 position while getting paid for one
Review from Customer Support Dept
What do you like best about the leadership team?
They treat everyone equally and with respect.
Review from Customer Support Dept
Again unmatched people skills and hard working individuals who surpass and meet the needs of all who becomes a part of oak street health family!
Review from Customer Support Dept
What does the leadership team need to get better at?
Consistency, Honesty, Empathy, Ethics and Building healthcare the way it should be - with the Patients well being in mind.
Review from Customer Support Dept
They are lazy and always thinking ways to take advantage of workers
Review from Customer Support Dept
What is the best part about your compensation package?
I think the benefits package should be revised the pto time to be used take a year to qualify for and if you are a family person like myself you may need to use that time much sooner.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
If you are going to increase goals for the center, then they need to be achievable goals without barriers such as consistent capacity issues with the schedules or high provider turnover.
Review from Customer Support Dept
What are some of the best things about your team?
Hard working individuals, persistent and dedicated
Review from Customer Support Dept
Great outstanding helpful knowledgeable caring respectful compassionate
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Be alot more professional and willing to help
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
You receive cash bonuses as an incentive that they do not take out taxes on.
Review from Customer Support Dept
Everyone helpful and eager to assist
Review from Customer Support Dept
We are helping people maintain their health
Review from Customer Support Dept
What needs to change to make the company culture better?
THE LEADERSHIP NEEDS TO CHANGE
Review from Customer Support Dept
What did you like most about the interview process?
Interviewer was excepting and most of all warm welcoming!
Review from Customer Support Dept
Seemed friendly with chance to grow
Review from Customer Support Dept
What would you improve about your company's interview process?
For the representative to be Honest and Truthful about the expectations of the position.
Review from Customer Support Dept
What makes you most happy at work?
When I am able to assist a patient and make a positive difference in their day.
Review from Customer Support Dept
Being able to put a smile on the client's faces and seeing that there needs are being meet.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Management taking advantage of workers. Stop pinching pennies
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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