Outback Steakhouse Sales Department Employee Reviews
Briefly describe your overall experience at your company
Every thing was great until covid 19. Now they act like we are unimportant
Review from Sales Dept
What do you like best about the leadership team?
Very helpful in the teaching new employees the correct way to cook and temperature check for all stations
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I like how they check up on each location and make sure everyone in the management team is held responsible for their actions and things they could improve on.
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Down to earth and understanding
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they are always ready to help.
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I like how everything is ran for the most part at outback. Everyone work as a unit.
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What does the leadership team need to get better at?
Putting care into their employees, we cycle through so many new employees now it's scary. All the long term Outbackers at my store have left because they didn't feel they were cared about.
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Understanding. Caring. They are "machines of the company."
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What leadership team? We have no expectations, no stardards ans when the leadership of the store does nothing why would anyone want to work for them.
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There job at understanding there employees during the covid 19 pandemic. No communication, they dont care about there servers. We make alot of money for them, for them to try to avoid paying unemployment insurance. I was told to contact HR. Why? Isn't that there job? They make 100000 a year.
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The relationships between management and FOH employees is beyond inappropriate at our locations. The managers favorites get to work 6 days a week with doubles while the rest of us scramble to pick up shifts. Managers go out for drinks with said employees or even drink together at the restaurant.
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What is the best part about your compensation package?
I am satisfied with my benefits.
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I get discounts on food and easy time off if I need it.
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None to be honest ... I was cheated out
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Cash tips and monetary rewards
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We really don't have one
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Why do you feel undervalued and what would make you feel better about your compensation?
I feel extremely undervalued. I have always been one to go above and beyond at work, including running other server's food, etc. In a 6-hour shift I might make $60 in tips, and this is the only compensation worth mentioning that I will receive. I might get 5 tables a day.
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Contining to pay for a busser that we don't have on is actually robbing there employees and no one cares.
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My compensation I'm okay with. What I'm not okay with is having my hours cut in favor of other servers that are 'best friends' with the scheduling manager. Hugely inappropriate. I'm not okay with my section being cut to 2 or 3 tables and working only one day a week.
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being paid a larger amount
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no, I never feel undervalued
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What are some of the best things about your team?
My coworkers are fantastic. Always willing to help eachother out and be kind.
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My team is supportive of one another. Servers are always there to help me when I have questions (I am relatively new at the restaurant) or when I need assistance.
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Being able to grow and move forward as a team/family
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They are nice, supportive, friendly, sometimes helpful and a good group.
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They are hard workers and effective
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What do your coworkers need to improve and how could you work together better?
We need stardards simple as that.
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Coming to work and being held accountable.
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The favoritism needs to stop. The 'I'm better than you attitudes' need to stop. Employees need to stop acting like managers and stop being allowed to make managerial decisions as It relates to schedules and table sections.
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Better training for managers and employees
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Have team meetings that are mandatory
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What is most positive about the culture and environment at your company?
My proprietor is the most positive
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My coworkers are wonderful and easy to work with.
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That we have fun and I enjoy my co workers
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The servers are supportive of one another.
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The interactions I get with my guests and their appreciation for the service they received.
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What needs to change to make the company culture better?
Get a new regional managed who actually care about the stores they sre inccharge of or hire a partner who knows how to run a store and CARE!!!
Review from Sales Dept
A complete management overhaul. Or new sensitivity Nd diversity training for current management. Our managers pick fights with us and make us feel horribly if we come to them with concerns. They publicly berate us in front of guests. Get them out or get them retrained.
Review from Sales Dept
less stressful and having nicer interactions
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What did you like most about the interview process?
The quickness of the response
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The manager I spoke to when I was hired was very compassionate and understanding.
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The first manager I talked to was very nice and serious about creating a strong and fun foundation for for our future.
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They made sure to cover all of the bases and explain what the job would entail accurately.
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I was interviewed right away and hired on the spot
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What would you improve about your company's interview process?
Too much to put into words but one comes to mind nothing about it is personable
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Be more specific and direct
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talking to the new staff and not have them just sit in front of a computer
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What makes you most happy at work?
Making people who are hungry and sad happy and fed
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Being able to see my coworkers and getting to talk to the guests and providing them with a good time.
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The satisfaction of our guests.
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Being able to walk out with a good amount of money, interacting with y coworkers, and getting free food.
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Having fun with my guests and coworkers
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What's going wrong and how can it be improved?
The food comes out slowly, and is often cooked to the wrong specifications. The sanitary standard at this restaurant is below average.
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Quality control. Manager will allow food to die in thr window before anything will happen.
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better managers for the restaurant
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I have been a manager for years with many different companies especially this one when you cut down on training when you cut down on hours and when you bring food quality down to an extent where people can tell the pastor is being microwaved I don’t know if this comi
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No consistency and new management
Review from Sales Dept
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