Panda Express CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Too many rats and snakes around...too many cliques...bad management...
Review from Customer Support Dept
What do you like best about the leadership team?
They are very friendly and they can do everything
Review from Customer Support Dept
Support and help team members and really good at engaging and communicate with others.
Review from Customer Support Dept
Always being there when needed help, always encouraging and making it fun for us to be there.
Review from Customer Support Dept
Pushes you to do your best, pays well. Generous with bonuses
Review from Customer Support Dept
What does the leadership team need to get better at?
NEVER WORK HERE Pros: Free shirt, cap, apron, name tag Cons: abuse, bullying, insult, discrimination, retaliation, unfair treatment, no equal opportunity Stay away from this dangerous person. The General Manager, a S Korean male, Jae Lee, will intentionally destroy an employee?
Review from Customer Support Dept
Hire more qualified managers and team leaders
Review from Customer Support Dept
Sticking to their word and setting a good example to all under them by upholding the interests of the public and their own people ahead of their own personal interests.
Review from Customer Support Dept
I wish the schedule could be up a little sooner. It makes planning a lot easier.
Review from Customer Support Dept
What is the best part about your compensation package?
Just the dental and vision.
Review from Customer Support Dept
As a part-time job, my current salary is really great for me
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The GM knows Chinese people are hard working and never complain about any jobs they do. However, people of Chinese origin will not accept abuse, bullying, insult, discrimination or unfair treatment,
Review from Customer Support Dept
Because they hired me and told me they were gonna give me more that 30 hrs a week and they gave me 12 days a month!! That's ridiculous. They didnt gave me more days but they keep on hiring more and more people. Besides that I work my 3 days a week and in my paycheck day I was missing $250 dlls.
Review from Customer Support Dept
What are some of the best things about your team?
I like my team but most of them left reason of the new manager we had.
Review from Customer Support Dept
We know how to joke and laugh.
Review from Customer Support Dept
They friendly, work hard, nice
Review from Customer Support Dept
Highly supportive. Care for others. Really focus.
Review from Customer Support Dept
Always helping out each other, sharing past work experiences with panda, and being positive even when the workload is tough.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
the GM failed Panda by not fulfilling its Mission, disregarding Panda values, and ethics. The GM trampled the dignity of workers, deprived employees of their rights, arbitrarily cut the working hours of employees, and finally forced employee to leave jobs.
Review from Customer Support Dept
Really care for the coworkers
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
To deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.
Review from Customer Support Dept
It is great with my co workers but theirs some new workers coming from other stores that really don’t do anything but stare especially our manager we have drive thru in our store and expects us to have low time but how if we need help she will not help either
Review from Customer Support Dept
The nice people you interact during the day
Review from Customer Support Dept
The most positive I would say is that it is diverse.
Review from Customer Support Dept
We all always are able to figure out what to do during down time.
Review from Customer Support Dept
What needs to change to make the company culture better?
The CEO needs to set the example to their managers as to the direction the company is headed if they want to get past a 3.5 star rating.
Review from Customer Support Dept
My manager just control low cost. He should take care for staffs is better
Review from Customer Support Dept
What did you like most about the interview process?
Very very helpful and thankful for taking the interview the old manager was so nice and understood everything going on in my life as well. Very helpful with everything.
Review from Customer Support Dept
They are very friendly, nice
Review from Customer Support Dept
Describe myself and give my a chance to show some skills that I Learned.
Review from Customer Support Dept
What would you improve about your company's interview process?
NO abuse, bullying, insult, discrimination, retaliation, unfair treatment, and equal opportunity
Review from Customer Support Dept
Tell the truth tell us really how many days and hours you really give.
Review from Customer Support Dept
What makes you most happy at work?
Seeing our customers with a smile when they see us many of our customers know us as well and ask for us when were not there. But them driving off with their food and being happy is the best thing about my job.
Review from Customer Support Dept
Serving food and getting to know customers
Review from Customer Support Dept
How fast paced the work flow is
Review from Customer Support Dept
What's going wrong and how can it be improved?
the GM cut my working from 33 to 5 hours a week. I lost all benefits and twice I received biweekly paychecks that were under $200. In the end, because of the malicious, drastic reduction of working hours, reluctantly resigned (because of the oppressive conditions).
Review from Customer Support Dept
Vision is not clear among managers and associates so this leads to chaos and self interests.
Review from Customer Support Dept
The work pace is between comfortably fast and extremely fast but the way how customers treated us really made me feeling anxious to go to work.
Review from Customer Support Dept
I am a college student at first and it is hard to go to work knowing you are tired and have a lot of assignments to do.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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