Panera Bread Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Challengingly, and assortment of things but overall amazing.
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Very friendly atmosphere and fun to work with
Review from Customer Success Dept
Teamwork,speedy,service nice and clean positive attitudes
Review from Customer Success Dept
I think that there is room for opportunity in many ways at my personal store and my general manager is very nice
Review from Customer Success Dept
What does the leadership team need to get better at?
All employees need to be held at the same level of standards and there needs to be conquences for bad behavior
Review from Customer Success Dept
Value their employees in the field. Acknowlege the years of loyalty and anniversary's do mean something to retail people who are helping customers enjoy their experience and creating the oasis for guest.
Review from Customer Success Dept
Need a manager who is able to address employee issues and not just look the other way all the time
Review from Customer Success Dept
Not micromanaging and helping their team out. Leading instead of demanding
Review from Customer Success Dept
Everything , scheduling , communication within the whole staff. You have managers calling you names & it being swept under the rug. You have people who don't come too work. 4 people have quit due too the same reasons I'm quitting.
Review from Customer Success Dept
What is the best part about your compensation package?
The 401k I invest into
Review from Customer Success Dept
Pricey, expensive,lower prices,not affordable and health is your wealth
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
My 40 hour work weeks I was hired for they are now down to 44 hours Every two weeks I wasn't informed that I was being take down to part time when I was hired full-time I
Review from Customer Success Dept
I feel so low on the value meter. I don't feel valued at all. GM makes me fell the lowest of low in value of opinon and just being valued in general.
Review from Customer Success Dept
Yes i feel cery under valued because i come in there and do the best i can each and everyday. I get compliments from customers but never from our managers except or cost manager. They will talk about the bad before the good.
Review from Customer Success Dept
Lots of years at the company for various postions in diffrent depatments not payed for the knowledge
Review from Customer Success Dept
There's no paid time off or bonuses. The employees that bust their butt's would feel seen if they got a bonus for going above and beyond.
Review from Customer Success Dept
What are some of the best things about your team?
Awesome, perfect, hardworking, always make me happy to come in.
Review from Customer Success Dept
I enjoy the newest members if our team. They are young and I learn from them and hopefully I sahare my wisdom. I love working with the younger asscociates they are professional and we laugh& work hard.
Review from Customer Success Dept
The communication during rush and the readiness to learn.
Review from Customer Success Dept
I prefer my associates over management, the associates do more work than the GM
Review from Customer Success Dept
The coworkers are a team more than management sometimes. A lot of our managers are lazy expect our cost manager. The DM is no help
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
By having everyone do daily task, but different ones every day that way everybody's learning the quality of every station in Panera Bread not just one person stuck in one place we have a deployment chart, but they don't go by it, They pick and choose I feel other people should be learning
Review from Customer Success Dept
Improvement on communication , letting the managers know something is wrong but everyone knows nothing gets done. The same manner harassing me just keeps doing it & nothing has happened about it.
Review from Customer Success Dept
Treating people with inclusivity ok
Review from Customer Success Dept
Stop standing around, eating food off line and help.
Review from Customer Success Dept
Coworkers are very commutative it's just management and paychecks need to be more fairly dished out
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Nothing. I genuinely just liked being around the baking and learning how to make the food and drinks.
Review from Customer Success Dept
The only positive thing about me at work is me making it to work to even deal with the people
Review from Customer Success Dept
The regulars that come through.
Review from Customer Success Dept
The customers are wonderful ?
Review from Customer Success Dept
The team members (coworkers) are the most positive people around
Review from Customer Success Dept
What needs to change to make the company culture better?
Care about who you hire instead of just bodies I as a older person of 63 had comments made by mangers about my age that were derogatory and VERY race oriented against me!
Review from Customer Success Dept
Removing the manager who's harassing & putting a negative environment in our working area.
Review from Customer Success Dept
Effociency in the kitchen abd respect
Review from Customer Success Dept
Our store opened almost 10 months ago and we NEVER had a TEAM meeting. Bringing back Team Meetings would help. Our GM needs better communication. He will start saying something to you then either say Never Mind and walk a way or say nothing and walk away in mid sentence. We need a strong leader.
Review from Customer Success Dept
What did you like most about the interview process?
Interview was fine til i meet how the team doesnt work together
Review from Customer Success Dept
It was pretty easy to get through, the manager that interviewed me was nice, but there has been a major drop in the quality of our new hires
Review from Customer Success Dept
Quick and comfortable. Everyone was really kind.
Review from Customer Success Dept
Interview process isn't what the problem is , it lies within the actual process of working at this Panera bread location . It's 100% not a positive working environment
Review from Customer Success Dept
It was extensive and asked about actual life things about me
Review from Customer Success Dept
What would you improve about your company's interview process?
New managers to give the interview, privacy during the interview, and new interview questions. Most of the questions I was asked were ridiculous to ask. No one knows where they will see themselves in 5 years.
Review from Customer Success Dept
Well, they're hiring new people but cutting people's hours back so how about let's not do that how are you hiring new people but cutting hours does that make sense?
Review from Customer Success Dept
To have interviewer be able to interview in comfort of knowing cafe' is really getting taken care of by managment team. They should be taking mire travel paths.
Review from Customer Success Dept
I don't know what i would do to improve the process
Review from Customer Success Dept
What makes you most happy at work?
The food and learning how to prepare it.
Review from Customer Success Dept
I'm happy when I can have wholesome interactions with customers and coworkers.
Review from Customer Success Dept
Coworkers and happy customers, knowing i did my best and am valued
Review from Customer Success Dept
Being able too work in a fast paced & structured environment where you aren't being called names or slick comments while working.
Review from Customer Success Dept
Working at a fast pace and getting my job done
Review from Customer Success Dept
What's going wrong and how can it be improved?
Closing management does not adhere to cleaning procedures. Morning rush is terrible due to dining area a total mess almost every day.
Review from Customer Success Dept
Our franchise manager is picking the wrong people to manage our store. Theyre not considering our availabilities or schedules or personal lives. Some of our managers are creepy ans perverted and our franchise manager doesnt do anything about our complaints. Our store is unorganized and disgusting.
Review from Customer Success Dept
MANAGERS DONT RESPECT EMPLOYEES AND DONT DO MANAGEMNET JOBS. ALSO DONT GET PAID ENOUGH TO BASICKALY RUN THE ENTIRE STORE MYSELF.
Review from Customer Success Dept
Remember your employees and managers have lives outside of work and be conscious of that when building a schedual. Respect goes both ways but managers are the back bone of everything and need to set a better example. Standards need to be put in place and followed.
Review from Customer Success Dept
Get fair managers in the store
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of Panera Bread yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Panera Bread yet.
Be the first to contribute a review.