Panera Bread Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Have fun at times but management can get crazy and unorganized
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I was trained well at the time
Review from Customer Support Dept
Fairness, nice, concerned,easy to wok with
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Supportive and caring towards what has to be done
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We work as a team
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Working together as a team
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What does the leadership team need to get better at?
Everything They Do Is Usually Wrong. If You Do Not Believe Me Read Yelp Panera Bread Studio City
Review from Customer Support Dept
Everything people skills scheduling and respect for their employees
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Stop with the favoritism at work
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I am hated, unappreciated at my Panera unit. Because of my age.
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Set proper timing for training time to employees
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What is the best part about your compensation package?
Make it more affordable so I can access have acces to it please.
Review from Customer Support Dept
Vacation time, benefits, cafe health
Review from Customer Support Dept
They are very good benefit medical plus everyday living and hardship.
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Getting the hours I need and very understanding
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Paid sick days and time off.
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Why do you feel undervalued and what would make you feel better about your compensation?
Always scheduled to close alone and talked to very poorly
Review from Customer Support Dept
Maybe get fair pay and pay raises since the new people get paid more then me
Review from Customer Support Dept
Work to hard for minimal compensation
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If there was perks. Especially with everything involved in closing the store
Review from Customer Support Dept
need better supervision of employees, need to manage schedules so they come out more than 8 hours a head so you can plan appointments. Manager needs to find replacement if you are sick and not hold it over you
Review from Customer Support Dept
What are some of the best things about your team?
The morning crew was amazing
Review from Customer Support Dept
They are understanding and funny
Review from Customer Support Dept
The team gets along and majes going in to sell bread more entertaining. Many of them will help with tasks once they've finished theirs.
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We work together to get things done
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Communication and working together to get what needs to be done, done.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
being considerate of one another
Review from Customer Support Dept
be more professional with each other.
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They Need To Stop Lying To The Manager About One Another.
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Their attitude and training could improve
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Leave your baggage at the door. Be polite and communicate with your coworkers
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Most the customers are very nice
Review from Customer Support Dept
Everyone works as a team here
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Everyone is willing to help each other out
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Getting a free cookie and discounted meal
Review from Customer Support Dept
We have very good establishments with good quality and healthy products for everyone.
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What needs to change to make the company culture better?
some employees are singled out and hazed
Review from Customer Support Dept
A New General Manager Is Needed For Studio City.
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Stop hiring everyone and actually get people that care about working
Review from Customer Support Dept
No postivity at all at the store
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better managers and less strict rules
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What did you like most about the interview process?
They didnt interview me they just had me start working
Review from Customer Support Dept
A highly trained and experienced manager was interviewing me.
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It Was Pretty Sketchy. Right Off The Bat They Were Trying To Hire Me Without Even A Day Or Two.
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The manager was very nice
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Laid back and positive atmosphere
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What would you improve about your company's interview process?
Have a checklist of everything that must be covered and mutually initialed by the manager and new hire.
Review from Customer Support Dept
Sitting in a tiny broom closet, in front of a very old computer is not fun.
Review from Customer Support Dept
ask more questions about work experience
Review from Customer Support Dept
What makes you most happy at work?
when the baker on duty puts in 100% effort which is most of the bakers
Review from Customer Support Dept
Making the a customers happy
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I love seeing customers smile when they look at the pastry selections
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Waiting on my regular customers
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My managers and my guests.
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What's going wrong and how can it be improved?
Better customer service amongst my coworkers
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They Always Forget Everyone's Things Because They Are Too Busy Bickering With One Another
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Your management team is very disrespectful
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Being shunned by co-workers less than half my age and two managers UNWILLING to listen or do anything!
Review from Customer Support Dept
Management needs to handle issues among coworkers better. Especially if someone has it out for someone else. I'm on the receiving end and have reported said person multiple times and nothing is done about it
Review from Customer Support Dept
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