Percepta Operations Department Employee Reviews | Comparably
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
EMPLOYEE
PARTICIPANTS
783
TOTAL
RATINGS
15012
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Percepta Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Executive team does take time to listen to feedback, and implement robust solutions.

Review from Operations Dept · Posted 24 days ago

They do coaching from time to time and was able to reflect any changes in real time.

Review from Operations Dept

I truly appreciate the approachable and authentic nature of the team at Percepta. Despite our growth, the leadership and staff remain grounded and relatable. It is refreshing to work in an environment where everyone—regardless of their title—is treated as a person fi

Review from Operations Dept

Open communication. Always available to provide guidance

Review from Operations Dept

Embrace ideas of the team, recognise achievement

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Percepta yet.
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What is the best part about your compensation package?

Compensation Reviews

Great benefit package, with options to tailor to one's needs.

Review from Operations Dept · Posted 24 days ago

The HMO, it's very accessible and reliable.

Review from Operations Dept

he Annual Incentive Plan (AIP) is a significant motivator for me. It serves as tangible validation that my hard work is recognized and that my daily contributions are making a meaningful impact on the company’s overall succes

Review from Operations Dept

Competitive against previous roles in other businesses

Review from Operations Dept

The gloss salary is the best of package

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The only thing is that I compare the paycheck according to this job position to other companies and the other companies seem to compensate a bit more their employees

Review from Operations Dept

Continuo fazendo o meu melhor mesmo achando que mereciamos um valor melhor no fim do mes

Review from Operations Dept

I feel like I am more talented and come with so much more experience.

Review from Operations Dept

I have received several raises , but am still paid under $20.00 per hour with 8 years in , good QA, and I help mentoring my teammates. Was mentoring newbies but was relieved of that with no explanation given to me-why i feel undervalued also.

Review from Operations Dept

Percepta has allowed me to progress in different roles and I am very grateful for that. However throughout my growth I feel the compensation provided is not comparable to like for like roles at other companies in the Australia market and needs to strive to match these offerings and incentives.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Comradery, professionalism, ability to focus on larger picture

Review from Operations Dept · Posted 24 days ago

We always have each others back.

Review from Operations Dept

The diversity amongst the group - different geographical locations, races, orientations and sports fans

Review from Operations Dept

In Dunton UK in particular, wehave all been through the intense induction needed for the role, so we understand when we have new hires coming in, they may feel overwhelmed and there is a huge sense of teamwork and support to help everyone achieve their best!

Review from Operations Dept

Their expertise on their job scope

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

a questão é motivacional, sem isso dificil me

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Inclusivity, recognition of performance, uplifting management

Review from Operations Dept · Posted 24 days ago

The conversations held in our team chat groups

Review from Operations Dept

Open communication and treat people with respect

Review from Operations Dept

the people first culture are the best.

Review from Operations Dept

Sharing experiences with people from other countries.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Percepta yet.
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What did you like most about the interview process?

Interviews Reviews

Good overall experience, comfortable environment, welcoming interviewers

Review from Operations Dept · Posted 24 days ago

No assessment at all. :) :) :)

Review from Operations Dept

Learning about the roles and responsibilities of the position

Review from Operations Dept

It was not to extended but fast paced

Review from Operations Dept

Fluid communication and respect to the dates informed.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Percepta yet.
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What makes you most happy at work?

Outlook Reviews

Flexibility, recognition and culture of professionalism and performance.

Review from Operations Dept · Posted 24 days ago

I was able to work comfortably at home.

Review from Operations Dept

Knowing that I am making an impact- either with my direct reports or the customer

Review from Operations Dept

No day is the same, but me in my role, i can help bring new features into the CRCs that will positively impact the agent experience!

Review from Operations Dept

When I get things done with excellent outcome and got recognize by client/ manager

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Percepta yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Percepta yet.
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What would you most like to see improved at your company?

Outlook Reviews

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