Quest Diagnostics Customer Support Department Employee Reviews | Comparably
Quest Diagnostics Claimed Company
At Quest Diagnostics, we are working together to create a healthier world, one life at a time. Our nearly 50,000 employees annually serve one in three adult Americans and half the physicians and hospitals in the United States. read more
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Quest Diagnostics Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

it's fair and nice people

Review from Customer Support Dept

The constant striving for excellence.

Review from Customer Support Dept

Fair and compassionate.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication, fairness, professional, teamwork, maturity

Review from Customer Support Dept

This place is the worst place to work at. They overwork people and treat there employees like garbage. They can care less about the employees. Its disgusting!!!!!

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

benefits, perks and the 401k plan. the company has excellent leadership and the transparency is welcoming.

Review from Customer Support Dept

days off and time with the family

Review from Customer Support Dept

Benefits, great pay , time off

Review from Customer Support Dept

Great pay for great company.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I have had the same insurance for the past 15 years and the premiums go up and the benefits go down more out-of-pocket expenses, and higher deductibles this is for employees only, and now every extra policy is alamode cha-ching. And PTO is used to even out a forty-hour week, 35 hours they use 5 PTO

Review from Customer Support Dept

Very undervalued and for the 4 times the work (they require) the pay is not worth the stress.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

working as a team and understand the meaning of teamwork. dependable, hard worker and will to assist the team.

Review from Customer Support Dept

they are all nice and help each other out

Review from Customer Support Dept

Hard workers, take pride in their jobs.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Communication , teamwork, leadership, fairness

Review from Customer Support Dept

Attitude, compasion and reapect. If the employees wouldnt be over worked then people will actually get along and want to interact and look forward to working together .

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

the staff and how they interact with the patients

Review from Customer Support Dept

everyone is happy and helpful. keeps the team going in the right way

Review from Customer Support Dept

The consistent striving for excellence.

Review from Customer Support Dept

Nothing. Its all stressfull!!! Its all over working

Review from Customer Support Dept

Patient care top notch.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Quest Diagnostics yet.
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What did you like most about the interview process?

Interviews Reviews

the panel of questions asked by the staff

Review from Customer Support Dept

everything was good to me

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

Nothing. Interview was fine. Nothing to improve.

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

the fulfillment of the job such as interacting with the patients, challenges and ensuring the patients are taken care of.

Review from Customer Support Dept

Caring for patients.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Realize that the goal for excellence comes at the cost of those working hard. With constant change comes constant challenge, and those challenged consistently are not compensated accordingly. Be more proactive, and less reactive.

Review from Customer Support Dept

Not enough empoyees. Over working employees and no one wants to stay working. Hire more people and stop Over working.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Quest Diagnostics yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Quest Diagnostics yet.
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