Raising Cane's Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
We always work together and never give up
Review from Customer Success Dept
motivating, delegating, good listeners, respectful and empathic.
Review from Customer Success Dept
They get orders out fast and accuratly, and they also solve situations the best of their ability.
Review from Customer Success Dept
The best thing about Canes is that we are more than just a team where like a family with a mission to provide the world with a quality chicken finger meal.
Review from Customer Success Dept
What does the leadership team need to get better at?
Hire people with legitimate common sense.
Review from Customer Success Dept
Understanding their crewmembers, listening to cries for help, encouraging good behavior, being patient with their workers, treating their workers equally, not being MANIPULATIVE!
Review from Customer Success Dept
What is the best part about your compensation package?
I wish there was a pension package. The 401k is fine.
Review from Customer Success Dept
Bonus, over time, sick leave, days off, holidays.
Review from Customer Success Dept
There really isn't a best part it all has its own purpose.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A higher pay and PTO before a year.
Review from Customer Success Dept
100 percent turnover in just 6 months says it all!!!
Review from Customer Success Dept
very well experience and not notice and they are not trying to train you for any higher position
Review from Customer Success Dept
If I am unable to do a certain task the managers/CEO will treat you differently in a bad way. They almost "punish" you by making you do dishes.
Review from Customer Success Dept
More pay for the work I take on as a SM. We work harder than the higher ups.
Review from Customer Success Dept
What are some of the best things about your team?
The crew members establish a positive setting and support one another.
Review from Customer Success Dept
Leadership excluded, our team has comradery, we have fun and accomplish all tasks throughout our shift.
Review from Customer Success Dept
We stick together at all times.
Review from Customer Success Dept
They are mostly friendly and we all have fun
Review from Customer Success Dept
There quite, they listen, and they go to work and not play.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Close down and re-open... After re-evaluation.
Review from Customer Success Dept
they need to be honest and stop lying to help cover for other coworkers are Managers or, the GM
Review from Customer Success Dept
More respect and consideration for others
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Honestly, the crew members, their hard work, support, communication and good energy.
Review from Customer Success Dept
The most positive thing about my work place is something I haven't seen yet.
Review from Customer Success Dept
Our crewmemebrs spirit while working.
Review from Customer Success Dept
My coworkers and restraunt lay out
Review from Customer Success Dept
The people I work with
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What needs to change to make the company culture better?
Competent managers, With personal skills and common sense.
Review from Customer Success Dept
EVERYTHING MANAGEMENT it starts with the head
Review from Customer Success Dept
Equal treatment less attitude on the job
Review from Customer Success Dept
What did you like most about the interview process?
It was very comfortable, honest and positive.
Review from Customer Success Dept
Nothing really, the interview lacked information about the position, pay, and benefits.
Review from Customer Success Dept
The flexibilty of the hours availiable
Review from Customer Success Dept
I felt very welcome at my interview.
Review from Customer Success Dept
It's was pretty straight forward
Review from Customer Success Dept
What would you improve about your company's interview process?
Nobody ever shows up after the interview!!
Review from Customer Success Dept
I would change how long I talk to the employee because mine was super short asked me about a handful of questions then it was over.
Review from Customer Success Dept
What makes you most happy at work?
My coworkers and managers. And being able to make the customers food
Review from Customer Success Dept
Having fun and Going home afterwords
Review from Customer Success Dept
What's going wrong and how can it be improved?
Communication and respect for the needs of crew members and their hard work can be improved.
Review from Customer Success Dept
Sell food that people can eat without getting sick.
Review from Customer Success Dept
need to get new management
Review from Customer Success Dept
Peoples pay are getting messed up and managers are changing certain people hours to say they worked less. The general manager makes empty promises with raises, certain people just walk-out on a shift and nothings done to them and much more.
Review from Customer Success Dept
The CEO is a huge issue and needs to be changed! Everyone thinks this some are too afraid to speak up because they believe their job is on the line and dont want to risk it. This job had made mine as well as many other worker's mental health plummit.
Review from Customer Success Dept
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