Sentara Healthcare CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
It has been a good overall experience at work and i enjoy my job.
Review from Customer Support Dept
What do you like best about the leadership team?
They are mostly fair. They try to be transparent
Review from Customer Support Dept
They are very consistent and transparent
Review from Customer Support Dept
Seems to genuinely value and appreciate employees
Review from Customer Support Dept
What does the leadership team need to get better at?
Treat employees with the same empathy expected from the employee
Review from Customer Support Dept
Executive leadership ( directors) need tonstonturning a blind eye to Management behavior Managers need to retake all those “leadership” classes that teach against favortism
Review from Customer Support Dept
Communicating staffing needs and acting on what is needed.
Review from Customer Support Dept
What is the best part about your compensation package?
Yearly raises and annual reviews
Review from Customer Support Dept
They cover a good bit of insurance.
Review from Customer Support Dept
Great benefits and company cares about employees
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Lack of appreciation respect empathy
Review from Customer Support Dept
No stock plan I’m aware of. Our benefits cost more than most companies. We are only offered one insurance to pick from, which cost more and we pay more for our copays and prescription tear
Review from Customer Support Dept
What are some of the best things about your team?
We work together to take care of our patients to provide the care possible
Review from Customer Support Dept
We all work together and get stuff done.
Review from Customer Support Dept
Very fun and supportive with common goals
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Work together as a team
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The patient care given daily
Review from Customer Support Dept
We try to be welcoming and accepting off others
Review from Customer Support Dept
We all for the most part get along.
Review from Customer Support Dept
Everyone has the same goal- to help provide quality healthcare
Review from Customer Support Dept
What needs to change to make the company culture better?
Directors need to be more aware of what their managers are doing. Directors & managers need to stop showing favortism.
Review from Customer Support Dept
What did you like most about the interview process?
All of the opportunities once completed
Review from Customer Support Dept
Manager to employee contact and the panel interview
Review from Customer Support Dept
It is very clear and concise.It is also relaxed
Review from Customer Support Dept
What would you improve about your company's interview process?
having a HR on location
Review from Customer Support Dept
If you are qualified for a job then you should be interviewed, if you apply to more than one position under the same manager you should be interviewed for all
Review from Customer Support Dept
What makes you most happy at work?
The people i care for daily
Review from Customer Support Dept
Helping people is what makes me happy. When I can make someone smile it makes the long hours worth it.
Review from Customer Support Dept
The people
Review from Customer Support Dept
What's going wrong and how can it be improved?
Continuous drama lack of professionalism
Review from Customer Support Dept
Favortism, bullying and supported by directors and VP
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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