USAA Operations Department Employee Reviews
Briefly describe your overall experience at your company
The first 10 years, under former CEOs was amazing. The last 3 years has been demoralizing.
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
Lower level executives demonstrate caring leadership; senior level executives do not. USAA is no longer a premier employer.
Review from Operations Dept
Our leaders take care of front line employees!
Review from Operations Dept
Flexibility whenever a need arises
Review from Operations Dept
My manager is willing to help ad best he can.
Review from Operations Dept
The best organization I've ever worked in and with.
Review from Operations Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of USAA yet.
Be the first to contribute a review.
What is the best part about your compensation package?
Education assistance program and professional development.
Review from Operations Dept
401 k 8 percent match is nice
Review from Operations Dept
Eight percent (8%) matching pension benefit
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Return to USAA's prior compensation and benefits; the changes made by HR EVP and CEO have been morale killers.
Review from Operations Dept
What are some of the best things about your team?
Hard working, caring and professional.
Review from Operations Dept
Commitment to USAA culture and values.
Review from Operations Dept
A wide variety of opinions
Review from Operations Dept
Highly skilled and collaborative. Also, a great deal of camaraderie.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Not having minimum time in team meetings would be a good start.
Review from Operations Dept
What is most positive about the culture and environment at your company?
The membership-first mission which permeates daily operations.
Review from Operations Dept
USAA is mission focused and supports its members.
Review from Operations Dept
Everyone is supportive and very friendly
Review from Operations Dept
Healthy points is a nice benefit
Review from Operations Dept
There is a great feeling of team and family among the employees. Also, management really cares.
Review from Operations Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of USAA yet.
Be the first to contribute a review.
What did you like most about the interview process?
The interviewers appeared to care about making me feel welcome.
Review from Operations Dept
Long process to get in
Review from Operations Dept
They are very thorough and will investigate everything about you in great detail.
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of USAA yet.
Be the first to contribute a review.
What makes you most happy at work?
Turning off the computer for the day.
Review from Operations Dept
Having a slow and relaxed pace
Review from Operations Dept
The degree of independence given to do my job and the great deal of support I get should I need it.
Review from Operations Dept
What's going wrong and how can it be improved?
Company has grown too fast and cant hire people fast enough. Stop accepting new members until we can hire enough employees to handle it
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of USAA yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of USAA yet.
Be the first to contribute a review.