Wawa, Inc. Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
My experience working for Wawa was a negative one due to Wawa's labor practices.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
they listen to the workers, upper management not as much. I work with a lead that has made my work environment very hostile because of the way she acts when she gets told she is in the wrong or if you have an opinion that differs than hers.
Review from Customer Support Dept
Very enthusiastic and professional, they make me enjoy coming to work everyday.
Review from Customer Support Dept
Well if everyone would communicate are leadership team would be great.
Review from Customer Support Dept
Nothing at all, our management team needs work
Review from Customer Support Dept
The values and constant endeavors to improve.
Review from Customer Support Dept
What does the leadership team need to get better at?
Team leaders do their best with the circumstances that's given they do all the labor management sit and attack the staff when I speak up being placed in more than one position
Review from Customer Support Dept
Preparing a somewhat predictive store schedule; reward dependability rather than reward employees who are prone to calling out,; treat employees like adults and talk to them with respect;
Review from Customer Support Dept
at my store it’s communication, hiring, and promoting people that deserve it. I get little to no communication as a NS and I have no people that are capable of working this shift. also promotions
Review from Customer Support Dept
Respect communication and knowing how to talk to employee
Review from Customer Support Dept
They can work on professionalism and sensitivity
Review from Customer Support Dept
What is the best part about your compensation package?
The benefits in 401(k) medical
Review from Customer Support Dept
That it is competitive with other companies.
Review from Customer Support Dept
well I was told when I first started that because of COVID I would get benefits after 60 days then told after my 60 days that it's a year before I get benefits.
Review from Customer Support Dept
It is good to me
Review from Customer Support Dept
Money is fine just super disrespectful
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Management team overlooks more qualified individuals and pays them less than new hires. There is no consideration when it comes to others needing to delegate their income to benefits.
Review from Customer Support Dept
I feel undervalued because Wawa puts profits before fair employee labor practices. I would feel better about compensation if Wawa would pay a percentage of profits to their employees in addition to an hourly wage.
Review from Customer Support Dept
Even just a simple thank you would go a long way.
Review from Customer Support Dept
Start caring about your associates
Review from Customer Support Dept
What are some of the best things about your team?
It worked hard to please, the customers as efficiently as possible in the timely manner politely greetings
Review from Customer Support Dept
They respect me because I give them the same respect. They work hard and look forward to working with me because I'm always present to help out wherever necessary. I believe in good work place moral. It makes your co-workers look forward to coming to work.
Review from Customer Support Dept
Team is such a strong word. Team usually implies working together to accomplish the mission. At this store it's all about do what the leaders say when they say do it. The environment is no conducive to team growth nor taking initiative to benefit the team as whole.
Review from Customer Support Dept
my team is amazing, the Lead is not.
Review from Customer Support Dept
We enjoy working with each other
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
This is like a high school.
Review from Customer Support Dept
Coworkers can only improve if their value to the company improved. I would work better if Wawa communicated better and practiced better organization from leadership.
Review from Customer Support Dept
Actually listening and communication lrespect
Review from Customer Support Dept
Communicate and actually work. Stay off their phones. If u have time to be on phone then time to clean
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I love a sister my community, helping my customers and being a team leader for the company
Review from Customer Support Dept
We have an excellent system and we embrace changes.
Review from Customer Support Dept
Co workers and great customers
Review from Customer Support Dept
Wawa's interaction with surrounding communities and organizations is positive.
Review from Customer Support Dept
good management, my night supervisor and CSS are amazing. the lead is very hostile.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Wawa, Inc. yet.
Be the first to contribute a review.
What did you like most about the interview process?
The confidence of coming into something new, knowing you have to learn a skill and growing with a company to enhance to be better to become a family with the team
Review from Customer Support Dept
I felt like it was ok to be honest and disclose my flaws.
Review from Customer Support Dept
I liked the timely hiring process.
Review from Customer Support Dept
meeting everyone and listening to how things work the right way .
Review from Customer Support Dept
They made u feel comfortable
Review from Customer Support Dept
What would you improve about your company's interview process?
ask questions that are useful that can separate one candidate from another.
Review from Customer Support Dept
What makes you most happy at work?
Making sure I get the customers in and out making sure they get all the requirements that they came into the store to receive as far as gas, tobacco sandwiches, drink drinks, please and my customers will make me happy as possible to get through my shift
Review from Customer Support Dept
Assisting satisfied and happy customers
Review from Customer Support Dept
my coworkers. they make it very enjoyable. my overnight lead does not.
Review from Customer Support Dept
Just being there and making people happy
Review from Customer Support Dept
Making tomorrow better than today.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Wawa's labor practices are not in the best interest of their employees.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Wawa, Inc. yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Wawa, Inc. yet.
Be the first to contribute a review.