ZeroFox Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
What do you like best about the leadership team?
Transparency, I feel like can always reach out to the team can get a clear response. Most organizations, i've worked for they were no existent except for townhalls or large opps. Here they're receptive, willing strategize on all aspects of the business
Review from Sales Dept
I like how approachable everyone is and the ability to have your voice heard
Review from Sales Dept
Ryan Borland shows that he cares about his employees and make me feel valued here at ZeroFox. I feel he has my best interests in mind.
Review from Sales Dept
Personal attention has been dedicated to me as a new employee from multiple levels of the leadership. team.
Review from Sales Dept
I love that they are always open and honest with when responding to questions internally.
Review from Sales Dept
What does the leadership team need to get better at?
Listening, honesty, transparency, not micromanaging, rolling out comp plans that aren't so punitive, following through on doing what they say they will do, creating an inclusive culture, diversify the hiring a little bit, equal pay for equal work to start
Review from Sales Dept
They need to care more about the people instead of numbers
Review from Sales Dept
Be postive , support employees and instead of just being critical
Review from Sales Dept
Need to be more positive
Review from Sales Dept
The leadership team takes decisions which are probably the best from the outside if you only want to focus on making ZF profitable. There is no care for people, who are currently drowning under pressure, doing their best while they are pulled left and right with no clear direction.
Review from Sales Dept
What is the best part about your compensation package?
Currently base salary... initially was informed i would recieve enterprise accounts and only 5% of my book was enterprise + Inherited a lot of Dead on Arrival accounts
Review from Sales Dept
Health Insurance seems very good so far.
Review from Sales Dept
Commission and the ability to have flexible PTO.
Review from Sales Dept
The variable pay, once in a quarter!
Review from Sales Dept
The best part is the balance of competitive salary and comprehensive benefits that support both personal and professional well-being.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Right now I feel that for the amount of work and stress it takes to support a book of business of 100+ accounts, our team deserves a bit more compensation. The OTE I signed on to seemed fair at the time, but it has become apparent that with the current comp plan, that OTE feels unattainable.
Review from Sales Dept
I've invested significant amounts of my own money on different cyber security certifications because ZeroFox either declined outright, or offered to help and later backed out leaving me to unexpectedly to front the bill. Either help with continuing education or offer raises for doing this on our own
Review from Sales Dept
Currently, overall targets are unrealistic and commission plan unfair. Adjustments needed to motivate me next year
Review from Sales Dept
Technology (cell phone, internet, airpods, etc.) reimbursement or stipend. Work from home (printer, desk, chair) stipend. "Lunch on ZeroFox" DoorDash or Uber Eats credit for All Hands meetings.
Review from Sales Dept
I dont feel undervalued, I just see the comp plan as very limiting to what we can make. Also, I am not able to use health benefits here due to cost
Review from Sales Dept
What are some of the best things about your team?
Collaborative. Sharing best practices, presentations... etc
Review from Sales Dept
The togetherness of the team and how everyone is very responsive with helping out and going out of their way to make sure I fully understand processes
Review from Sales Dept
We all are like-minded and fun to be around.
Review from Sales Dept
Everyone on my team has been willing to help right out of the gate.
Review from Sales Dept
Everybody is always willing to help.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Most are great but there are a few bad apples who are kept around despite causing a toxic workplace culture
Review from Sales Dept
What is most positive about the culture and environment at your company?
Literally everyone is looking to support each other. There was an issue with CS intially, but all has been resolved. Lanes have been created
Review from Sales Dept
Unlimited PTO allows me to take time off when I need it. At my age, there are a lot of things in life that pop up that I want to be able to attend, and I've never had a problem being able to attend those things.
Review from Sales Dept
The people I've interacted with across every department have been consistently supportive and willing to help.
Review from Sales Dept
Most people work remote, but you can tell everybody is much closer than other companies I have been at.
Review from Sales Dept
Exciting to know that our product and solution is helping customers in a unique way. My team is fun and very down to earth.
Review from Sales Dept
What needs to change to make the company culture better?
More communication when internal changes are happening. Leadership and key stakeholders have left with no notice to rest of the company.
Review from Sales Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
defending our customers. The spot where we live in Cyber is niche; and not many people can say they protect Billion dollar organizations like we can
Review from Sales Dept
The fact that the product helps companies protect their employees and their reputation and we are doing good for our clients.
Review from Sales Dept
Getting a chance to interact with the customer and provide real solutions.
Review from Sales Dept
Closing deals and making money
Review from Sales Dept
My team and having a solution that is actually solving issues for my customers.
Review from Sales Dept
What's going wrong and how can it be improved?
Nothing is wrong necessarily. There are times with certain accounts that dont have a CSM that I feel im doing a decent amount of work that doesnt pertain to sales to make sure the customer is happy, which causes stress. I dont hate the work but being excited about it is a struggle as well.
Review from Sales Dept
The people part of the mission is ignored, micromanagement, prioritizing cents over customer relationships, stop using intimidation as a tactic to get people to do what you want, leaders ignoring toxic behaviors and environments that employees have called out and making them continue to work in them
Review from Sales Dept
Work life balance. Need to have a structure or support mechanism where you are not working all hours.
Review from Sales Dept
Lack of sales leadership Internal conflict in direct of channel program
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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