Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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I had great relationship with my immediate Manager and she was understanding of my med condition upper mngmt not so much
Was ist das Beste an Ihrem Vergütungspaket?
Earned vacation time and choices of benefits that fit my needs.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Never recognized when you have an exceptional day in meeting goals.
Was gefällt dir am besten am Führungsteam?
Too much favoritism and their could be more flexibility in scheduling especially for exempt employees to accommodate work life balance
Was sind einige der besten Dinge an Ihrem Team?
Great team. But favoritism needs to leave the department. And all should have the flexibility of scheduling and not only to certain people. We all have lives outside of work and next to be taken care of outside of work.
Was macht Sie bei der Arbeit am glücklichsten?
To meet recruitment goals later hours should be worked. I've asked. Told no. But it's ok for some people to show up when they feel like it. I believe someone with seniority should be allowed to change their schedule to better themselves and meet goals easier.
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