Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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Awful. Horrible. Low morale. Managers who treat you like dirt.
Was braucht das Führungsteam, um besser zu werden?
Valuing their employees and providing better benefits
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
There isnt anything positive other than some of the people i work alongside
Was würden Sie am Interviewprozess Ihres Unternehmens verbessern?
They need to employ older people who don't constantly take time off just because its a weekend.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
The customer means more than the employees. Better pay, better vacation leave, and a better way of scoring employees' progression.
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