Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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You can not beat working from home, but whoever the knew the stress behind it. Not from customers however.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
There needs to be better training
Was hat Ihnen am Interviewprozess am besten gefallen?
The interviewer was really nice and respectful.
Was braucht das Führungsteam, um besser zu werden?
The way you speak to people means a lot.
Was läuft falsch und wie kann es verbessert werden?
I just want to be respected and thankful for an employee that is always happy and jolly. More praise for what I do. A simple good job. The training again can be improved
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