Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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10+ administrative experience as well as accounting
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
The team is disorganized and ineffective.
Was würden Sie am Interviewprozess Ihres Unternehmens verbessern?
Everything about Alorica is horrible from top management on down.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Sales compensation was denied if you exceeded the allotted points monthly.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
The team leaders and management make the atmosphere a negative atmosphere.
Was läuft falsch und wie kann es verbessert werden?
If they would stop pointing people while logging in the computer.
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