Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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Good side of it would be getting to know a lot of people and learning about leadership. and on the bad side, A bit stressful due to many needs of the company with out break.
Was hat Ihnen am Interviewprozess am besten gefallen?
That they set a clear expectation.
Was gefällt dir am besten am Führungsteam?
That they are striving to get better day by day.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
That they are always facing the drawbacks with a positive attitude.
Was sind einige der besten Dinge an Ihrem Team?
That they are good at identifying the issues being faced at the moment
Was läuft falsch und wie kann es verbessert werden?
There is this stress accumulating over the day by day work and the company is not doing any activities to help with this situation. I would suggest promoting internal extracurricular activities or suggest vacations after a considerable time of work promoting efforts done by agents.
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