Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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Everything was good till you meet the upper management. They sit on thier high horse looking down at the agents.
Was ist das Beste an Ihrem Vergütungspaket?
They pay was good for the position.
Was macht Sie bei der Arbeit am glücklichsten?
My Coworkers make me happy everyday.
Was hat Ihnen am Interviewprozess am besten gefallen?
Very easy to talk to the i interviewer.
Was sind einige der besten Dinge an Ihrem Team?
We communicate well and work through issues we are having.
Was braucht das Führungsteam, um besser zu werden?
Not treating people like a number. The woman Suzette is very rude and talks down to people.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Really its the coworkers if some of them werent there i dont know if i would make it some days.
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