Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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Some supervisors are sincere and nice, some are messy and stir up drama talking about employees to other employees. Pay isnt enough to live off of. Clients demanding a quota completed by end of day leaves little to no time to completely resolve for the customer.
Was gefällt dir am besten am Führungsteam?
Ther new team is really good
Was sind einige der besten Dinge an Ihrem Team?
Communication and work as a team.
Was macht Sie bei der Arbeit am glücklichsten?
Coworkers and Most respectful customers.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
The low pay and no increase doesn't boost moral. Should have pay increase to compete with similar jobs. PTO should be increased. Only 5 days per year to use for sick day, school meetings ,vacation ect. Is not enough.
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