Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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Started as an agent and had the opportunity to demonstrate my skills along with the guidance of excellent and professional people. Promoted to supervisor and now manager so pleased with all the training, learning and values the company provides you!
Was sind einige der besten Dinge an Ihrem Team?
Consistency and willing to improve their overall skills
Was macht Sie bei der Arbeit am glücklichsten?
Learnings on different trainings, monetary stability
Was gefällt dir am besten am Führungsteam?
Good communication Skills is important.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Camaraderie and values they inculcate
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Salary is low compared with other companies here. It has been minimum the raise in 2 years and everything has incremented but salary. Agents in other companies have same salary than a supervisor or manager here
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