Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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This is my first call center and I loved it from the beginning until now. Everyone is friendly and they make you feel right at home. I've been with Alorica for 5 years and it keeps getting better.
Was hat Ihnen am Interviewprozess am besten gefallen?
That they never made me feel nervous. They were open to all feedback.
Was macht Sie bei der Arbeit am glücklichsten?
That I'm working from home and most of my co-workers. The environment of my campaign.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I believe that my bonus can better due to that I provide feedback to better the agents with their work and I feel that they don't take advantage of that.
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