Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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As an employee, I have had a very positive experience here at Alorica. I hurt my back in a previous job and they have accommodated my desk so that I would not have pain or difficulties performing my position of which I greatly appreciate.
Was hat Ihnen am Interviewprozess am besten gefallen?
We offer a phone or on-site interview process.
Was macht Sie bei der Arbeit am glücklichsten?
Helping people get a position.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Raise the wage for the agents to make it easier to retain and hire.
Was sind einige der besten Dinge an Ihrem Team?
For the most part, we work well together. We set goals and try and achieve them.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I feel that the pay should be raised and that we should get raises each year. I also feel that the agents should be paid better.
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