Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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I have been an employee here for 22 years. I do not feel that the company invests in the development of their management staff.
Was ist das Beste an Ihrem Vergütungspaket?
Disability Insurance, PTO and Schedule Flexibility.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
The agents are still at home and I am in my office on site.
Was sind einige der besten Dinge an Ihrem Team?
I love the training team. I get to learn best practices from my peers.
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