Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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Comfortable space and surrounding, lots of enjoyable staff activities and friendly staff and managers. Training for new staff members could be more structured.
Was sind einige der besten Dinge an Ihrem Team?
Their kind personalities and voices, IT skills
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
The general care for employees
Was gefällt dir am besten am Führungsteam?
They are patient and have advance IT skills, they are remotely organized
Was macht Sie bei der Arbeit am glücklichsten?
To know that my task/duties are done correctly and on time, I like outside of work activities, the music playing in the background
Was hat Ihnen am Interviewprozess am besten gefallen?
The fact that the interviewer emphasis was mostly on finding someone to provide good customer service for their employees and properly addressing issues they had
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I don't feel undervalued, but would prefer a little bit more flexibility re working hours (covid related) and flexibility when the workload is high or low.
Other Employee Reviews for Alorica
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