Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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Been with the company for a while now, so far i'm still enjoying my work from home set up and incentives are quite good. So cheers to more years in this company hopefully .
Was sind einige der besten Dinge an Ihrem Team?
We have a great TM who handles the team well.
Was macht Sie bei der Arbeit am glücklichsten?
New learnings everyday, be able to help customers resolve their issues or concerns. That makes me feel i have achieved something.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Supports are always there to give info and assisstance we needed, TM's also there to response to all the queries we have.
Was hat Ihnen am Interviewprozess am besten gefallen?
I had 2 interviews when i was applying for the company 1call for information verification then another 1call for the final interview.
Was gefällt dir am besten am Führungsteam?
Well it's good, my TM is always so responsive on all my queries at work also he's taking good care of us. Always finding the best way for us to learn the process more easily.
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