Alorica Angeforderte Firma
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Weiterlesen
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I only gave a low rating on our site director because no one can tell me at this time who it is. With the changes to work at home I understand but I can't rate someone I have never met or don't know.
Was sind einige der besten Dinge an Ihrem Team?
We all get along and are helpful
Was macht Sie bei der Arbeit am glücklichsten?
helping people and working on a team
Was hat Ihnen am Interviewprozess am besten gefallen?
My interviewer was amazing and I wish she and I had more time to talk.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
I like the fact that the company looks out for it's employees and the MLBA program
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
well since my first paycheck has not been applied to my bank account yet and getting the situation addressed has been difficult I can't say that I am happy with how it is turning out at the moment.
Was gefällt dir am besten am Führungsteam?
In training we meet so many people I get the basic understanding of my direct team and I am very confident in their ability to help me with adjusting to the new role. However I am not sure who my executive team is and I am having trouble communicating my needs beyond my team manager.
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