Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Trainer is extremely unprofessional, and needs to keep side stories in her personal life out of the job.
Que faut-il changer pour améliorer la culture de l’entreprise?
Complete overhaul of management. Very unprofessional and short tempers.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Train employees better would help.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Need to learn professionalism. Don't promote kids that don't understand how to manage others.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I'm only getting paid 15 an hour which in my area, is not enough compensation to live. Not at all paid fairly.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
This is my first day, so I can't tell how they are. But muting their microphones would help, too much background noise
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
Stop calling over and over again to confirm you're showing up for the first day. Also stop texting your employees asking if they want to work for you, you have the numbers on file!
Other Employee Reviews for Alorica
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