Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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At firat I struggled because I felt like I wasnt fully ready for calls. After training I was stuck with no credentials. Now I'm in production its a breeze but I'm fairly new.
Quelles sont les meilleures choses à propos de votre équipe?
I've never had a team meeting.
Qu’avez-vous le plus aimé du procédé d’entretien?
The ease of getting to the point, making sure I understand every benefit and kindness
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I absolutely hate that there is no time given or aux available to go to the restroom. If you had to use the restroom urgently you have to deduct that from your break. I ask that if you had to go to the restroom would you sit there and pee on yourself or even worse #2? The answer is NO.
Other Employee Reviews for Alorica
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