Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Salary compensation are quite low, no amenities, no free coffee unlike other call center in the Philippines and low benefits..
Quelles sont les meilleures choses à propos de votre équipe?
We respect each other as an individual
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Friendly, productive working, and understanding
Qu’est-ce qui vous rend le plus heureux au travail?
Taking calls interacting with different culture and pay day even though its low
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Fairly compensation coz nowadays the bpo rate in the Philippines are more than 25k
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
The promise rate that was advise to me during the interview and also the bonus.
Que faut-il changer pour améliorer la culture de l’entreprise?
There are a lot of things need to change to be honest. Ask at least the worker in Alorica
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