Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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How my coworkers supported me
Quelles sont les meilleures choses à propos de votre équipe?
They became family to me and they are what made working at aloroca bearable.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
If I actually got paid right, and if the "bonuses" I was promised actually came through.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
By not hiring every single person and actually looking for people who aren't just there for the check.
Qu’avez-vous le plus aimé du procédé d’entretien?
How they didn't treat me like a statistic but how they asked relatable question that even they had dealt with.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
To actually support and listen to employees. As well as make sure every AGENT active or that had quit get full pay!
Other Employee Reviews for Alorica
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