Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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The tech issues are BAD like they need to fix SRW for agents. Would say the trainers try their best to give you good service. So i liked the training experience.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Everyone is nice and everyone wants to get better
Qu’est-ce qui vous rend le plus heureux au travail?
That I can feel at ease that there is support and that I can provide the best support as well
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I feel like its okay. Especially when just starting out and the fact that we can get upskilled is amazing
Qu’avez-vous le plus aimé du procédé d’entretien?
I like that there wasn't too much pressure on the questions that were being asked. I really like how easy the questions were too. It definitely helped me get hired
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