Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Nice experience. Engagement is key and we are truly committed to our values
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They really care about you as a person
Qu’avez-vous le plus aimé du procédé d’entretien?
Direct and comfortable, making you feel as they knew you already
Quelle est la meilleure partie de votre programme de rémunération?
Performance incentives. Not just the payment it represents, but the overall KPI's on it
Quelles sont les meilleures choses à propos de votre équipe?
We have strong ties! We are very united and as a team that is very important to achieve results
Other Employee Reviews for Alorica
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