Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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I haven't been working there long and have almost finished training. Overall I've gotten a grasp of how the company runs and I really enjoy it. Wasn't planning on staying long but now I might reconsider.
Quelles sont les meilleures choses à propos de votre équipe?
The teamwork put forth and communication.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are very understanding and get that life happens, just communicate and they'll work with you.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The affirmations that you can get through whatever hurdle you're going through when you start to have any type of doubts.
Other Employee Reviews for Alorica
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