Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Alorica is the best company I've worked for; the environment is great but also the people I work with are fantastic, very supportive and caring.
Qu’est-ce qui vous rend le plus heureux au travail?
The team I work for as we support each other.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The open-door policy where I can share my concerns but also how to improve.
Quelles sont les meilleures choses à propos de votre équipe?
We have different type of meetings, but they are all focus to share important information and details useful in our day-to-day work
Qu’avez-vous le plus aimé du procédé d’entretien?
They will give you guide of the talking points to review, but also a free time so you can fairly introduce yourself.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They will always show you the right path and guide you through the process so you don't feel alone in your learning journey
Quelle est la meilleure partie de votre programme de rémunération?
That is always paid on time, and I have a clear view of my performance so I know how much I would get, so I can manage my budget based on this :)
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