Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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At Alorica you have the ability to learn new things and grow in your current role as well as promotional opportunities. We're continuously trying to improve what we do.
Quelle est la meilleure partie de votre programme de rémunération?
401k, Paid Time off, Discounted perks available.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Great vision, and very resolution oriented.
Qu’avez-vous le plus aimé du procédé d’entretien?
It's an interactive process that gets to know the candidate.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Our activities in the sites, the MLBA (Making Lives Better at Alorica) non-profit.
Quelles sont les meilleures choses à propos de votre équipe?
The team is very collaborative, striving to help each other and get positive results.
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