Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Openness / Helpful / Understanding / Compassionate
Qu’est-ce qui vous rend le plus heureux au travail?
Delivering on the deliverables, positive results
Quelle est la meilleure partie de votre programme de rémunération?
Fairly compensated for the work I expected.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The organization seems to listen to the employees concerns and try to make adjustment when feasible for both parties
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The Leadership team seems to care about the people they supervise. They try really hard to give the tools needed to do the job. Considerably understanding.
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