Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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They are awesome and wonderful to work with.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The co workers are nice to work with.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Increase pay, as we are very hard workers but yet the company is the least paid in the field of customer service recruiters.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
I have a great manager who is understanding and informative, but the upper management especially one individual gets to personal with employees and plays favoritism towards certain employees
Other Employee Reviews for Alorica
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