Alorica – My experience at work is good overall for customer service. | Comparably

Alorica – My experience at work is good overall for customer service.

Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
EMPLOYÉ
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3111
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28781
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My experience at work is good overall for customer service.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

The environment at my company is comfortable.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

The leadership is professional and friendly.

Quelles sont les meilleures choses à propos de votre équipe?

My team is made up of sweet, wonderful people.

Quelle est la meilleure partie de votre programme de rémunération?

The best part of the compensation package is the insurance.

Other Employee Reviews for Alorica

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